Archive for the ‘Kelle Sparta’ Category

Social Media

By Intero Real Estate | May 31st, 2009 0 Comments

Author offers advice on social media sites

Kelle Sparta, author of The Consultative Real Estate Agent: Building Relationships that Create Loyal Clients, Get More Referrals and Increase Your Sales, shares some tips at Realtor Magazine on how to get your clients to give you a boast on social media sites.

Here are a few from her list:

  • When customers express their appreciation for your help, ask them to share that experience and then explain how they can give you good online rating and referrals.
  • If customers show an interest in giving you a referral, ask them to post their comments on Twitter or Facebook. 
  • Ask clients to post a good review on the major real estate practitioner review sites, such as Homethinking.com or realestateratingz.com. You can send the client an e-mail with links to the site or, if possible, even set up the account for the person so all he or she has to do is fill in the review.

You can find all of Kelle Sparta’s tips here.

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Helping Clients

By Intero Real Estate | August 28th, 2008 0 Comments

Real estate training company founder offers tips to help relocating clients

Kelle Sparta, founder of the real estate training company, Sparta Success Systems, offers tips on how to make life easier for relocating families on REALTOR® magazine’s Web site this week. 

Sparta says the first thing to keep in mind is that relocating clients are under great stress and will be appreciative of the help real estate agents can provide.

She suggests sending a relocation packet to clients before they arrive in town. She says the packet should include information about school systems, crime stats for neighborhoods and a map. She also says agents should compile a list of fun places to visit and send a copy of forms and contracts related to a real estate purchase in the area.

When the clients are house-hunting in the area, Sparta suggests agents should schedule the hotel rooms for their clients’ stay, set up interviews for potential schools and tell them how the closing process works in the area.

After closing, Sparta suggests agents offer to make arrangements for utilities to be turned on for move-in day and have pizza, salad and drinks delivered that day as well.

For the complete article and all of Sparta’s suggestions, click here.

Sparta is also the author of “The Consultative Real Estate Agent: Building Relationships that Create Loyal Clients, Get More Referrals, and Increase Your Sales.”

Meanwhile, Primacy Relocation and Worldwide ERC earlier this year put together a few lists of the best cities for relocating families. You can find it here. 

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